How do I delete my VPNmine account?
Also asked as: How do I remove my data from VPNmine? · Where is the VPNmine delete account button?
Direct answer
Open Settings in any VPNmine app and choose Delete account, or use the account deletion page on the web. The account and its data are removed straight away rather than queued for review, and you do not need to email anyone. Devices signed into the account are signed out. If you never created an account, there is nothing to delete.
From the app
Settings, then Delete account, then confirm. This works in every app that has a Settings screen — Windows, Android, Android TV and Apple TV.
From the web
The deletion page linked below signs you in and deletes the account from a browser, for anyone who has uninstalled the apps already or is on a device without one.
What is removed, and what remains
Your email, display name and the devices attached to the account go immediately. Connection metadata that had not yet aged out — which server a session used and when, kept for up to 30 days — expires on its own schedule and was never tied to browsing activity. Support correspondence is kept for up to 24 months as the privacy policy states.
Related questions
- How do I cancel VPNmine?Nothing to cancel today: VPNmine is free with no subscription. Uninstall, or delete your account in Settings. A future paid tier cancels in the app store.
- Do I need an account to use VPNmine?You can connect to VPNmine without an account. One made with email, Google or Apple keeps settings across devices and is needed for the paid tier later.
- Does VPNmine keep logs?VPNmine keeps connection metadata (which server, when, how much) for 30 days and device data for 12 months. Never the sites, DNS queries or content.
- How do I contact VPNmine support?VPNmine support is by email at support@vpnmine.com, which also handles privacy and data-rights requests. What to include, and what to try first.